Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of trent kainz

trent kainz

January 31, 2025

5  out of  5
rating by trent kainz
"Great to work with anyone so far from this business! They make it super simple and easy to do anything and are more than happy to explain anything you need! Lovely establishment!"
We responded:
"Thank you for the fantastic review! We're delighted you enjoyed working with our team. We appreciate your business and look forward to assisting you in the future with all your insurance needs."
Profile photo of Sally Reed

Sally Reed

January 31, 2025

5  out of  5
rating by Sally Reed
"Very knowledgeable and efficient. Plus very pleasant on the phone!"
We responded:
"We appreciate your feedback! We strive to provide knowledgeable and efficient service, and we're happy to hear we succeeded. Thanks for choosing us!"
Profile photo of Renee Zhong

Renee Zhong

January 31, 2025

5  out of  5
rating by Renee Zhong
"We have been with Betsy Cruz State Farm for 5 years now. Have both home and auto insurance with them. Their service is exceptional! I prefer using email to update or add new policy. They always get a reply in the same during the weekday. I have a tons of questions regarding my policies when I first joined and they are very patient answering all my questions. And their quote is always the best based my experience."
We responded:
"We're so grateful for your fantastic review! It means a lot to us that you've been with our office for five years and are happy with our home and auto insurance services. We're especially glad you appreciate our quick email responses and how we take the time to answer all your questions. We aim to provide top-notch service and make sure our customers understand their policies. We're also happy you've found our quotes competitive. Thanks again for your business – we look forward to serving you for many more years! "
Profile photo of Maria Espejel

Maria Espejel

January 18, 2025

5  out of  5
rating by Maria Espejel
"Muy amable !"
We responded:
"Gracias por su apoyo y review María"
Profile photo of Greg Barker

Greg Barker

January 16, 2025

5  out of  5
rating by Greg Barker
"Tammy at State Farm Des Moines was great to work with. I had reached out for quotes to 3 other insurers, but this State Farm office knew the local marina for the boat I was trying to insure, and brought a great attitude of "let's get this done!" but without any sales pressure. Thanks!"
We responded:
"Hi Greg, Thank you so much for your kind words and 5-star review! We're so happy to hear that Tammy and our team provided you with a positive experience. We strive to make insurance easy to understand and provide excellent service to our customers. Knowing our local community, like the marina where you keep your boat, helps us find the right coverage for your specific needs. We appreciate your business and look forward to assisting you with any future insurance needs. "
Profile photo of m.e. Robinson

m.e. Robinson

January 10, 2025

5  out of  5
rating by m.e. Robinson
"We had the pleasure of working with Tammy on an Auto, Home and Earthquake bundle. We carefully checked all of the other leading insurance companies before going and meeting with Tammy at the Betsy Cruz Agency and definitely found great service but also saved some money. IMHO you should definitely talk with them before choosing your next insurance provider."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tammy was able to assist you with your auto, home, and earthquake bundle while also helping you save money. We pride ourselves on providing great service and are thrilled that you chose to work with us. Your recommendation means a lot, and we look forward to serving you again in the future! Best, Betsy Cruz Agency"
Profile photo of J Luis Cruz

J Luis Cruz

December 13, 2024

5  out of  5
rating by J Luis Cruz
"Excelente servicio al cliente , la señorita Betsy siempre asistiendo con amabilidad a toda pregunta relacionada con State Farm ! Ahora también me atiende Anthony , al igual que Betsy , con amabilidad y cortesía !!!"
We responded:
"Muchisimas gracias Jose Luis, es un placer ayudar a clientes como usted para todos sus seguros. "
Profile photo of Jordan Buckley

Jordan Buckley

December 9, 2024

5  out of  5
rating by Jordan Buckley
"They’re the best always helping me out"
We responded:
"Thank you so much for this review and all of your support. We hope we can continue to provide the best service with all your insurance needs."
Profile photo of Nikki Austin

Nikki Austin

December 4, 2024

5  out of  5
rating by Nikki Austin
"Tammy was so sweet and knowledgeable. She made sure all of my needs were met and all questions and concerns addressed. Great customer service, very nice and sweet and they take initiative by requesting an emergency contact for them to reach out to if you’re ever in an accident. Which I think is absolutely amazing for an agency to take that step!"
We responded:
"We're delighted to hear that Tammy went above and beyond to assist you. It's wonderful to know that she was able to make your experience so positive and informative. We're committed to providing the best possible service to our clients, and your feedback reinforces our dedication. Thank you for your kind words and for trusting us with your insurance needs."
Profile photo of Edgar Romero cruz

Edgar Romero cruz

December 4, 2024

5  out of  5
rating by Edgar Romero cruz
"Helped me bundle my automotive and homeowners insurance at a better rate than competitors! Would 100% recommend Betsy’s office to my friends and family."
We responded:
"We're thrilled to hear that we were able to help you bundle your insurance and save money! It's our goal to provide excellent service and competitive rates to all of our clients. Thank you for choosing us and for the kind recommendation."
Profile photo of Carlos Amezcua

Carlos Amezcua

November 23, 2024

5  out of  5
rating by Carlos Amezcua
"Great costumer service"
We responded:
"Thank you for your five star review and support."
Profile photo of Raeken PerC.

Raeken PerC.

November 23, 2024

5  out of  5
rating by Raeken PerC.
"Te resuelven tus dudas de forma clara, siempre con trato atento y respetuoso, los agentes Batsy y Anthony son increíbles! Me super ayudaron en todo lo que requiera y siempre mostraron empatía y una increíble sonris"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. We're thrilled to hear that we have provided you with the attentive and respectful service we strive for. Empathy and a positive attitude are at the heart of what we do, and it's wonderful to know that it made a difference for you. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Profile photo of nick simental

nick simental

November 22, 2024

5  out of  5
rating by nick simental
"Overly satisfied with the amazing service Tammy has provided she is absolutely incredible !"
We responded:
"Thank you for your five star review and support."
Profile photo of Royshay Branch

Royshay Branch

November 21, 2024

5  out of  5
rating by Royshay Branch
"Love the lady’s ! Tammy and Betsy’s Really good customer service and works with you !"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. "
Profile photo of Suheun Han (Lydia Han)

Suheun Han (Lydia Han)

November 6, 2024

5  out of  5
rating by Suheun Han (Lydia Han)
"Tammy was most attentive and kind to work with and her knowlege showed lots of experience. Keep up the good work long long time. I can recommend her to everybody."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Tammy provided you with attentive and knowledgeable service. She truly embodies our commitment to excellence, and we’re proud to have her on our team. Your recommendation means the world to us, and we appreciate your trust in our agency. If you ever need assistance in the future, please don’t hesitate to reach out."
Profile photo of Axel omar Patiño juarez

Axel omar Patiño juarez

October 7, 2024

5  out of  5
rating by Axel omar Patiño juarez
"Excelente lugar, gran trato con la gente, muy lindas instalaciones y el agente Anthony Cruz me trató de maravilla los recomiendo totalmente"
We responded:
"Gracias por sus buenas palabras, y su recomendación."
Profile photo of Diego Jesús Maldonado Chávez

Diego Jesús Maldonado Chávez

September 30, 2024

5  out of  5
rating by Diego Jesús Maldonado Chávez
"The safest thing you can find!!! 🫶🏻"
We responded:
"Thank you for your kind words."
Profile photo of Aranya Kathy

Aranya Kathy

September 28, 2024

5  out of  5
rating by Aranya Kathy
"Highly recommended. Tammy is very knowledgeable and great to work with. She delivered on all my questions and concerns."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience working with Tammy. Her knowledge and dedication to addressing your questions and concerns are definitely commendable. We appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Caprica Ramirez

Caprica Ramirez

September 18, 2024

5  out of  5
rating by Caprica Ramirez
"Betsy’s team cold-called me when I moved to Seattle and I’m so glad they did. I love these ladies. Never a bad experience. Super helpful, they always handle my requests while I’m still on the phone, they’re down to earth, and we always share a laugh when I call. Shoutout to Tammy!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with our team at Betsy Cruz Insurance Agency. We are thrilled to hear that you are glad we reached out to you when you moved to Seattle, and that you have been enjoying our services ever since. It brings us great joy to know that our team has consistently provided you with a positive and helpful experience. We pride ourselves in handling requests promptly and ensuring that our customers' needs are met efficiently. We are also delighted to hear that you find our team to be down-to-earth and that we share laughs during our interactions. It is our goal to create a friendly and welcoming environment for all our customers. We appreciate the special shoutout to Tammy! She is an exceptional member of our team, and we will make sure to pass along your kind words to her. Thank you once again for your kind words and continued support. We look forward to serving you in the future and providing you with many more exceptional experiences. "
Profile photo of Alina Alina

Alina Alina

September 12, 2024

5  out of  5
rating by Alina Alina
"I had a great experience insuring my car with Betsy Cruze's State Farm office. Both Anthony and Betsy were incredibly supportive, taking the time to explain everything clearly and answering all my questions. They helped me get a great price for my insurance, and I truly appreciate their professionalism and patience. I highly recommend working with them!"
We responded:
"Thank you so much for your kind words, Alina! We're thrilled to hear that you had a positive experience with Anthony and me. Our team strives to provide exceptional customer service, and we're so happy to know that we met your expectations. We appreciate your trust and look forward to serving you in the future. Please don't hesitate to reach out if you have any questions or need assistance "
Profile photo of Michael Quintero

Michael Quintero

August 30, 2024

5  out of  5
rating by Michael Quintero
"Completely satisfied with the amazing service Tammy has provided she is absolutely incredible, communicative, easy to talk to, and made sure we received the best rates on both our vehicles! Definitely happy we switched over! Completely recommend her & her team! To your managers, Tammy deserves a raise!"
We responded:
"Thank you so much for your wonderful review, Michael! We're absolutely thrilled to hear that Tammy provided you with an exceptional experience. It's our mission to deliver top-notch customer service, and we're delighted to know that Tammy exceeded your expectations. We'll be sure to pass along your kind words to her and the team. Thank you again for choosing State Farm. We look forward to serving you in the future. "
Profile photo of eduardo bram

eduardo bram

August 28, 2024

5  out of  5
rating by eduardo bram
"If there were more stars I would give them 10 starts! Tammy is absolutely incredible, communicative, easy to talk to, great personality and makes sure you get the best rates and informs you well. Been with Betsy’s office for about 4-5 years now and can’t express how good they have treated me. 10/10!!!"
We responded:
"Thank you so much for your kind words, Eduardo! We're thrilled to hear that Tammy has provided you with such an excellent experience. We strive to offer top-notch service to all of our clients, and it's rewarding to know that our efforts are appreciated. We're so grateful for your continued business and support"
Profile photo of Sem Chan

Sem Chan

August 22, 2024

5  out of  5
rating by Sem Chan
"Amazing staff.. Very helpful and provides the best service. Tammy is awesome!!"
We responded:
"Hi Sem! Thank you so much for your feedback. Tammy is a wonderful asset to our team. We appreciate your support and business. "
Profile photo of marilyn Zetina

marilyn Zetina

August 10, 2024

5  out of  5
rating by marilyn Zetina
"Betsy State Farm"
We responded:
"Thank you for your support and five star review. We hope to continue to provide the best insurance with all the best discounts available."
Profile photo of Sam Stinemates

Sam Stinemates

July 31, 2024

5  out of  5
rating by Sam Stinemates
"Anthony really helped me out with setting up my auto pay and always answering whatever questions I have. He is a grade-a professional. I would recommend this business over any other insurance company you may think of using. I recommend them to all my family and friends!"
We responded:
" We're thrilled to hear that Anthony was able to assist you so effectively with setting up your auto pay and answering your questions. Providing top-notch service is our priority, and it's great to know that our efforts are appreciated. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, please don't hesitate to reach out. "