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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Hernandez

March 5, 2026

5  out of  5
rating by J Hernandez
"Anthony and Tammy provided excellent service. They were both very helpful, attentive, and took the time to clearly explain all my options. They made the entire process smooth and stress-free, answering all my questions with patience and professionalism. I truly appreciate their support and would highly recommend them to anyone looking for reliable and friendly insurance assistance."
We responded:
"Gracias por su review. Esperamos poder ayudarle con todas sus necesidades de seguro de auto y casa"
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Nick Hunter

February 28, 2026

5  out of  5
rating by Nick Hunter
"Shout out to Betsy and the team had a amazing experience if you need any insurance I highly recommend thanks again"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Irene Garcia

February 28, 2026

5  out of  5
rating by Irene Garcia
"Great customer service!!!"
We responded:
"Thank you so much for the 5-star rating, Irene! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kenny

February 28, 2026

5  out of  5
rating by Kenny
"Very professional! Tammy was able to answer all my questions and eliminated all my concerns. She was very through and made sure I got the best deal."
We responded:
"Thanks so much for the fantastic rating, Kenny! We are so glad you had a positive experience with us here on State Farm Agent Betsy Chavez’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kora Q

February 26, 2026

5  out of  5
rating by Kora Q
"Wow! When my Grandma reached out to me to help her get new auto insurance together, I was afraid of her being taken advantage of or of her being placed with someone who wouldn't take the time to sit with her and address her needs but that was not at all the experience we had working with Tammy from Betsy's office! She was quick, consistent, thorough and so incredibly kind! With my Grandma and I residing in separate states, I was initially worried and anxious to not be by her side - but that all went out the door with Tammy. She was excellent beyond words, made my Grandmother feel comfortable with insurance, and with her! There are not enough kind words for you Tammy! You are amazing - Betsy, if you were thinking about any raises any time soon - Tammy should be at the top of that list!"
We responded:
"Kora, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Betsy Chavez’s Team!"
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Sarai Rosales

February 21, 2026

5  out of  5
rating by Sarai Rosales
"Awesome team"
We responded:
"Thank you for taking the time to leave such a great review, Sarai. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ethan Freudenburg

February 4, 2026

5  out of  5
rating by Ethan Freudenburg
"I have had home and auto coverage with State Farm for more than 15 years. I have always had prompt and courteous service. My rates are very competitive. I would recommend Betsy she is very friendly and always helpful. Everyone in her office is great. I never have to wait for help and the are always willing to answer my questions."
We responded:
"Thanks so much for the amazing review, Ethan! We really appreciate your support here in Des Moines . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Khalida Aimaq

February 4, 2026

5  out of  5
rating by Khalida Aimaq
"Lowest prices with supportive and reliable agents."
We responded:
"Thank you so much for the 5-star rating, Khalida! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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axel n

January 24, 2026

5  out of  5
rating by axel n
"Great office to work with. Tammy has always been a help with my insurance needs."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related whether it is finding the right coverage or answering general questions. Axel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Betsy Chavez’s Team we are always here to help! "
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Isaac Vitriago

January 20, 2026

5  out of  5
rating by Isaac Vitriago
"Muchas gracias por estar siempre con la mejor disposición, como también de ayudar a encontrar soluciones a todos los requisitos que he tenido para con ustedes"
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que nuestro equipo ha podido ayudarte con la mejor disposición y encontrar soluciones a tus requerimientos. Seguiremos trabajando para ofrecerte siempre el mejor servicio con toda su aseguranza. ¡Esperamos seguir contando con tu confianza!"
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Amie Anderson

January 19, 2026

5  out of  5
rating by Amie Anderson
"The staff here are very attentive, responsive and speedy! I set up my insurance with them in record-time. They answered all my questions, are very knowledgeable and extremely helpful. They work together like a well-oiled machine and Tammy was a delight to work with.😁"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Betsy Chavez’s Team. We are looking forward to helping you with all your insurance needs. "
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Aklilu Danamo

January 9, 2026

5  out of  5
rating by Aklilu Danamo
"Excellent service!"
We responded:
"Thank you for you feedback and support. We look forward to helping you with all your insurance needs."
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J

December 19, 2025

5  out of  5
rating by J
"Great customer service!"
We responded:
"Thank you for your positive feedback! We're glad to hear you had a great customer service experience. We look forward to serving you again!"
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lilwifey253TTV

December 19, 2025

5  out of  5
rating by lilwifey253TTV
"Cannot recommend this office enough. Not only is everyone from the office helpful, but it’s overall welcoming. I was helped by Anthony and he was able to save me money while also providing great service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony and the entire team provided you with helpful, welcoming, and cost-saving service. Your recommendation means a lot to us, and we're always here to assist you whenever you need."
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Kathy Russell

November 14, 2025

5  out of  5
rating by Kathy Russell
"Anthony was extremely helpful! His communication was excellent. Bravo"
We responded:
"Thank you so much for your positive feedback. Anthony is a great part of our team who goes above and beyond to meet all expectations for customers. We hope we can continue to offer you the best service and all your insurance needs."
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Sungsoo Hong

October 14, 2025

5  out of  5
rating by Sungsoo Hong
"Anthony was very knowledgeable about auto insurance and explained exactly what I needed/wanted know with details. He knows the policy very well and will direct you to the best way to work your (future) claim."
We responded:
"Thank you so much for your kind words! We're glad to hear that Anthony was able to provide you with clear and detailed information about your auto insurance. It's great to know he could guide you confidently on how to handle future claims. We appreciate your feedback and look forward to assisting you again with all your insurance needs."
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Bil Khayr Channel

October 10, 2025

5  out of  5
rating by Bil Khayr Channel
"Gloria was Avery nice and kind she helped me thank you so much"
We responded:
"Thank you, Bil for your kind words about Gloria. She’s an awesome part of her team and really cares about going above beyond. We hope we can continue to provide you with the best customer service for all your insurance Needs."
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Jennifer Ramirez-Dardon

September 22, 2025

5  out of  5
rating by Jennifer Ramirez-Dardon
"Fast, easy and great deal! Saved me over 150 a month. Totally recommend."
We responded:
"Thank you so much for your wonderful review Jennifer. I’m glad we were able to save you money. Our goal is to make sure we find the best protection plan for your specific needs with all the discounts we can find. Don’t hesitate to reach out of you need anything else."
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mulugeta kassaye

September 12, 2025

5  out of  5
rating by mulugeta kassaye
"Great customer support and quick turnaround time with great savings. I worked with Tammy and she was fantastic"
We responded:
"Thank you so much, Mulugeta! We’re glad Tammy was able to provide you with excellent support and quick savings. We appreciate your trust in us, and remember we’re here to help with all your insurance needs, whether it’s auto, renters, life, or whatever matters most to you."
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Diana Lara

September 11, 2025

5  out of  5
rating by Diana Lara
"Excelente Servicio al Cliente, Anthony fue muy amable en asesorarme y explicarme cada uno los seguros que obtuve."
We responded:
"Muchas gracias, Diana! Nos alegra saber que Anthony le brindó un excelente servicio y le explicó cada póliza con claridad. Estamos aquí para ayudarle con todas sus necesidades de seguros auto, inquilinos, vida y proteger lo que sea más importante para usted."
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August “Wai” Leota

September 10, 2025

5  out of  5
rating by August “Wai” Leota
"Thank you so much Tammy , your kindness and patience made my experience stress-free. I really appreciate you and your State Farm team."
We responded:
"Thank you, Wai! We’re so happy Tammy’s patience and care made your experience stress-free. We truly appreciate your kind words and are grateful to have you as part of our State Farm family. Know that we’re here to help with all your insurance needs"
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Christian Morales

August 25, 2025

5  out of  5
rating by Christian Morales
"The whole process was super easy and ways to save even more were explained, they have saved me a good chunk of money. They made me feel cared about, very friendly as well."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our process easy and that we could help you save money while making you feel cared for. Providing friendly, attentive service is very important to us, and we're glad it showed. Please don't hesitate to reach out if you need any assistance with your life, vehicle, or general liability insurance in the future. We're here to help!"
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Noah Bartholomew

August 14, 2025

5  out of  5
rating by Noah Bartholomew
"When my fiancé and I started looking for new insurance, we were honestly a little frustrated. We had been paying way too much for years, and it felt like every company just wanted to sell us a policy without really listening to what we needed. Then we found Betsy Cruz Chavez State Farm Insurance, and everything changed. From the very first conversation, Betsy treated us like people—not just customers. She asked about our goals, our lifestyle, and even our future plans, so she could recommend coverage that actually made sense for us. She walked us through every option in a way that was easy to understand, and there was never any pressure—just genuine care and honesty. The results speak for themselves: we got full coverage for both my car and our RV, and we’re saving a huge amount compared to what we were paying before. More than that, we left feeling confident and protected, like we finally had an insurance partner we could trust for the long haul. Betsy and her team go above and beyond, and that kind of service is rare these days. If you’re tired of being just another policy number, I can’t recommend Betsy Cruz Chavez State Farm Insurance enough. She’s the real deal—knowledgeable, caring, and committed to getting you the best coverage for your life."
We responded:
"Noah, thank you so much for your thoughtful review. It truly means the world to me and my team to know that you felt heard, understood, and cared for throughout the process. Our goal has always been to build genuine relationships with our clients and make sure every recommendation is tailored to their needs—not just a one-size-fits-all policy. I’m so glad we could help you and your fiancée find coverage that gives you both peace of mind while saving money. We’re honored to be your trusted insurance partner and look forward to being here for you for many years to come! —Betsy Cruz"
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retroarg

August 11, 2025

5  out of  5
rating by retroarg
"Excellent service and always keeping me updated!"
We responded:
"Thank you so much for your five star review. We aim to provide the best customer service to all our customers with the best insurance plans."
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leslie Pineda

August 6, 2025

5  out of  5
rating by leslie Pineda
"Betsy and Tammy are the best. I've got everything insured with them and their customer service is professional and personable. They are the best in this area. Would highly recommend. I already have referred all my family and friends because of my great experience."
We responded:
"Thank you so much for your wonderful review! Tammy and I are thrilled to hear that you’ve had such a positive experience with us. Providing professional and personable service is very important to us, and it means the world to know that you trust us with your insurance needs. We truly appreciate your referrals to your family and friends—that’s the highest compliment we could receive. We look forward to continuing to serve you for years to come! Warmly, Betsy"