State Farm® Insurance Agent Betsy Cruz Chavez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremy Hansmann
June 5, 2026
5
out of
5
rating by Jeremy Hansmann
"State Farm insurance is the best very friendly and helpful"
We responded:
"Jeremy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Betsy Chavez’s Team is just a call or email away!"
Ed Kaplanian
June 4, 2026
5
out of
5
rating by Ed Kaplanian
"Betsy was really helpful, cheap auto insurance!"
We responded:
"Ed, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Betsy Chavez’s Team is just a call or email away!"
Luis Garcia
June 4, 2026
5
out of
5
rating by Luis Garcia
"Tammy at Betsy State Farm was great to work with. She helped me with my car and renters insurance and made everything easy to understand."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Des Moines to know that you had such a wonderful experience with us here on State Farm Agent Betsy Chavez’s Team."
Alan Laguna- Ornelas
June 4, 2026
5
out of
5
rating by Alan Laguna- Ornelas
"Anthony was great to work with. Super friendly, professional, and made the whole process easy. Really appreciated the great service and communication throughout."
We responded:
"Thanks so much for the amazing review, Alan! We really appreciate your support here in Des Moines . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Salomón Rivera
June 4, 2026
5
out of
5
rating by Salomón Rivera
"My experience at this state farm was more then amazing and very fast and helpful the customer service was beyond great if your looking for cheap auto insurance this is the place most definitely recommend 5 star experience"
We responded:
"Thank you for your kind review of State Farm Agent Betsy Chavez’s Team. We appreciate it!"
Brisa Rivera Torres
June 3, 2026
5
out of
5
rating by Brisa Rivera Torres
"Enjoyed the experience very cheap auto insurance and incredible customer service. 100% recommend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Betsy Chavez’s Team! We deeply appreciate your kind words here in Des Moines . "
isaiah leeseberg
June 2, 2026
5
out of
5
rating by isaiah leeseberg
"Anthony is great. Professional and respectful! He is patient and was able to answer any and all questions I had."
We responded:
"We are grateful for your 5-star review, isaiah! Thanks for taking a moment to share your positive rating of State Farm Agent Betsy Chavez’s Team here in Des Moines . "
Maria Gutierrez
May 30, 2026
5
out of
5
rating by Maria Gutierrez
"Always so nice and great price. Tammy and Betsy always answer my questions for my car, renters and life insurance."
We responded:
"Thank you for your kind review of State Farm Agent Betsy Chavez’s Team. We appreciate it!"
teresia mitaru
May 29, 2026
5
out of
5
rating by teresia mitaru
"State farm is amazing"
We responded:
"teresia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Carter A
May 28, 2026
5
out of
5
rating by Carter A
"Anthony Cruz is the man!! I would not trust anyone else with my insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Betsy Chavez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Des Moines ."
Sandra Garcia
May 28, 2026
5
out of
5
rating by Sandra Garcia
"Anthony was very friendly and kind he explained to me everything about my policies as I am insured through this company in various way's, very cheap and affordable as well, Anthony has saved me hundreds of dollars not just on my mortgage but on life insurance to l would highly recommend him."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Betsy Chavez’s Team here in Des Moines . "
Alesan
May 27, 2026
5
out of
5
rating by Alesan
"Tammy is very helpful always with my car and renters insurance. She always answers my questions and gets back to me fast. Highly recommend Betsy’s office."
We responded:
"Alesan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
maria manio
May 26, 2026
5
out of
5
rating by maria manio
"Amazing team who really cares for their clients!"
We responded:
"Thank you so much for the 5-star rating, maria! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Reine Huntsman
May 22, 2026
5
out of
5
rating by Reine Huntsman
"I usually deal with Tammy and she is great! She goes above and beyond to answer questions and help when needed."
We responded:
"Thank you for taking the time to share your positive experience with Tammy! We are thrilled to hear that she has consistently exceeded your expectations by providing exceptional customer service. Tammy's dedication to answering questions and providing assistance is truly commendable. We appreciate your feedback and value your continued support. If you have any further questions or need any assistance in the future, please do not hesitate to reach out."
Ellen Phillips
April 29, 2026
5
out of
5
rating by Ellen Phillips
"Really great and helpful cheap auto insurance"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Des Moines to know that you had such a wonderful experience with us here on State Farm Agent Betsy Chavez’s Team."
Diana Espinoza
April 25, 2026
5
out of
5
rating by Diana Espinoza
"Betsy and Anthony were amazing!! They got me cheaper insurance y tambien hablan espanol ! Buen oficina"
We responded:
"Thanks so much for the fantastic rating, Diana! We are so glad you had a positive experience with us here on State Farm Agent Betsy Chavez’s Team. If there is anything we can do for you in the future, just give us a shout! "
Alma Ayala
April 21, 2026
5
out of
5
rating by Alma Ayala
"Anthony was amazing! He walked me through all the insurance details and I was very satisfied with all the explanations! Highly recommend this office."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Betsy Chavez’s Team. "
John Thomson
April 15, 2026
5
out of
5
rating by John Thomson
"Very good interaction with Anthony, who saved me some money on policy changes."
We responded:
"Thank you for the amazing review, John! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
jorge Ramos
April 15, 2026
5
out of
5
rating by jorge Ramos
"Great service 👍☝️"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Betsy Chavez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Tabatha Cortez
April 2, 2026
5
out of
5
rating by Tabatha Cortez
"I had an amazing experience with this insurance company. Tammy was extremely helpful and got me and my family all set up. Very affordable prices and I’ve heard nothing but great things about them."
We responded:
"We appreciate your review, Tabatha. We are so happy that you had such a wonderful experience with State Farm Agent Betsy Chavez’s Team here in Des Moines ! "
Mun Kim
March 27, 2026
5
out of
5
rating by Mun Kim
"Anthony was very friendly and informative. I was very glad to talk to him and help to make my decision."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Susana Vargas
March 26, 2026
1
out of
5
rating by Susana Vargas
"I feel completely let down by this office. Anthony has been unprofessional I should have paid attention to the negative reviews before trusting him and this location. I tried to give them another opportunity to make things right, but they continue to disappoint me. My vehicle registrations were suspended, and my lender added forced placed insurance even though the agent claimed everything had been reported correctly. The extra fees I had to pay tell a completely different story. I was treated with blame, silence, and no apology. I should have read the review from Brita Whisler below and taken it as a warning. If I had seen her experience sooner, I would have been on high alert before dealing with this office."
We responded:
"Hi Susana, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating situations involving registration and lender requirements can be. We would like to clarify that our office does not have control over or direct involvement with DMV processes in other states or decisions made by lenders. These are handled by separate entities, and we always encourage clients to stay in communication with those parties regarding their specific requirements. That said, our goal is always to support our clients to the best of our ability within our scope, and we take concerns like yours seriously. We also strive to maintain a respectful and professional environment for both our clients and our team. We would welcome the opportunity to speak with you directly to review your situation in more detail and see if there is anything further we can do to assist or clarify. Thank you again for your feedback. Sincerely, Betsy Cruz Insurance Agency Team "
Jose
March 24, 2026
5
out of
5
rating by Jose
"Very good price and always answers all of my questions. Tammy is great to work with."
We responded:
"Thank you for the amazing review, Jose! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
erik olivares
March 24, 2026
5
out of
5
rating by erik olivares
"Very affordable"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Heather Castello
March 24, 2026
5
out of
5
rating by Heather Castello
"Best Group around have had them for years now. Anytime I need help or have any questions they’re there to help. Especially working with Tammy!"
We responded:
"Thank you for your kind review of State Farm Agent Betsy Chavez’s Team. We appreciate it!"