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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Utecht

April 10, 2025

2  out of  5
rating by Theresa Utecht
"Be sure you have enough time and patience to work to resolution if you have request or issue. Also keep a copy of everything for your records as things somehow “don’t show up in the computer”. And you’ll need to do follow up to be sure what was asked was completed."
We responded:
"Thank you for taking the time to leave a review. We appreciate your feedback. I understand your points about time, patience, record-keeping, and follow-up. I did try to reach you by phone to understand your specific request or issue better and left a voicemail. We'd still like to connect and work towards a resolution. Please feel free to call me back at 206-878-4050 or email me at betsy@insurewithbetsy.com so we can discuss this further."
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Noemi Bartley

April 9, 2025

5  out of  5
rating by Noemi Bartley
"Excellent service! Very friendly and helpful."
We responded:
"Hi Noemi, thank you for your wonderful feedback. We hope to help continue to deliver great customer service with all your insurance needs. "
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Kevin Park

April 4, 2025

5  out of  5
rating by Kevin Park
"I had many insurance agents, but Betsy and her team have been the absolute best!"
We responded:
"Thank you so much for your wonderful review. We really appreciate being able to help you with all your insurance needs. "
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gloria hernandez

April 3, 2025

5  out of  5
rating by gloria hernandez
"Amazing service!"
We responded:
"Thank you for taking the time to write a five star review. We hope to continue to provide amazing customer service work all your insurance needs."
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Jessica Morgan

April 3, 2025

5  out of  5
rating by Jessica Morgan
"I normally don’t leave reviews… but I was BLOWN away by my wonderful experience with Betsy and her team. She ensured I was informed and comfortable with each policy I took out, I highly recommend giving her a call/making an appointment!!"
We responded:
"Thank you so much for this wonderful review Jessica. We appreciate you taking the time to give us your amazing feedback. We hope to continue to help you and your family with all your insurance needs."
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Ismael Montes

April 3, 2025

5  out of  5
rating by Ismael Montes
"Excellent Work, great Offers and amazing service"
We responded:
"Thank you so much for your kind words. We strive to help everyone with all their insurance needs at the best price."
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Carlos Flores

April 3, 2025

5  out of  5
rating by Carlos Flores
"This is the best place to get all the insurance policies you need. Call them right now"
We responded:
"Wow! Thank you so much for your wonderful review Carlos. It means the world to us. We hope to continue to help you with all your insurance needs for a lifetime."
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CAT ROSS

April 1, 2025

5  out of  5
rating by CAT ROSS
"Thanks to Ms. TAMMY MAI. She was very helpful and got me the best price around ."
We responded:
"Thank you so much for the five star review. Tammy is the best. We hope to help you with all your insurance needs in the future."
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Keyla

March 31, 2025

5  out of  5
rating by Keyla
"I went in for a quote to get insurance on my car, everyone was so welcoming but Tammy is the one who helped me with this matter. She was very knowledgeable and very kind. Any question I had she was able to answer and I really appreciate her for that! She tried to give me the best quote unlike other places that just try to sell you insurance! I would recommend going in and asking for Tammy!"
We responded:
"Thank you so much for taking the time to write this beautiful review. We strive on our customer service and wanna make sure everyone feels like they are making an informed decision with their protection plan. Tammy is wonderful and will always make sure that you’re taking care of."
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Me E

March 20, 2025

5  out of  5
rating by Me E
"Had my car and home owners insurance through progressive for years. I found out that they were charging me for someone who doesn't live at my house. When speaking with them to resolve the situation they only wanted to argue with me about it so I ended up cancelling them and went and saw Tam at state farm. If your looking for a person who cares and a great company I recommend contacting them"
We responded:
"Thank you for sharing your past experience with us. We are happy that Tammy was able to assist you with all your insurance needs. We value our customers input and hope to help you with all your future insurance needs. "
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Kendal Kemery

March 19, 2025

5  out of  5
rating by Kendal Kemery
"Anthony was super helpful and responsive, literally just a text away, and helped me bundle an auto/renter's policy to get a monthly payment less than my previous auto-only rate with Geico. Y se habla espanol... era lo mero mero, sabor taquero!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Anthony provided you with excellent service and helped you find a great bundled policy. We're also very happy that his Spanish-speaking skills were beneficial. We strive to provide exceptional service to all our clients, and we appreciate your positive feedback."
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Elizabeth Resendiz

March 19, 2025

5  out of  5
rating by Elizabeth Resendiz
"Excellent service! Quick, professional, and hassle-free. Highly recommend for all your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing quick, professional, and hassle-free assistance is our top priority, and we're glad we could meet your needs. We appreciate your recommendation and look forward to serving you again in the future!"
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Dulce Aguilar

March 13, 2025

5  out of  5
rating by Dulce Aguilar
"Estoy muy satisfecha, ya que siempre que los he llamado me han atendido muy bien y me has resuelto el problema, muchas gracias Betsy a ti y a tu equipo"
We responded:
"Gracias por su review! "
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Miguel Cervantes

February 27, 2025

5  out of  5
rating by Miguel Cervantes
"Tammy was awesome helping me get insurance at a great price for all my vehicles, very knowledgeable friendly and fast. Highly recommended"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Tammy was able to assist you with your insurance needs and provide you with a great price for your vehicles. Our team prides itself on being knowledgeable, friendly, and efficient, and it’s always wonderful to receive positive feedback. We appreciate your recommendation and look forward to serving you again in the future!"
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Patrick Soulama

February 26, 2025

5  out of  5
rating by Patrick Soulama
"Excellent communication, this company meets all my needs. Thank you"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that our communication and services have met your needs."
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trent kainz

January 31, 2025

5  out of  5
rating by trent kainz
"Great to work with anyone so far from this business! They make it super simple and easy to do anything and are more than happy to explain anything you need! Lovely establishment!"
We responded:
"Thank you for the fantastic review! We're delighted you enjoyed working with our team. We appreciate your business and look forward to assisting you in the future with all your insurance needs."
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Sally Reed

January 31, 2025

5  out of  5
rating by Sally Reed
"Very knowledgeable and efficient. Plus very pleasant on the phone!"
We responded:
"We appreciate your feedback! We strive to provide knowledgeable and efficient service, and we're happy to hear we succeeded. Thanks for choosing us!"
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Renee Zhong

January 31, 2025

5  out of  5
rating by Renee Zhong
"We have been with Betsy Cruz State Farm for 5 years now. Have both home and auto insurance with them. Their service is exceptional! I prefer using email to update or add new policy. They always get a reply in the same during the weekday. I have a tons of questions regarding my policies when I first joined and they are very patient answering all my questions. And their quote is always the best based my experience."
We responded:
"We're so grateful for your fantastic review! It means a lot to us that you've been with our office for five years and are happy with our home and auto insurance services. We're especially glad you appreciate our quick email responses and how we take the time to answer all your questions. We aim to provide top-notch service and make sure our customers understand their policies. We're also happy you've found our quotes competitive. Thanks again for your business – we look forward to serving you for many more years! "
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Maria Espejel

January 18, 2025

5  out of  5
rating by Maria Espejel
"Muy amable !"
We responded:
"Gracias por su apoyo y review María"
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Greg Barker

January 16, 2025

5  out of  5
rating by Greg Barker
"Tammy at State Farm Des Moines was great to work with. I had reached out for quotes to 3 other insurers, but this State Farm office knew the local marina for the boat I was trying to insure, and brought a great attitude of "let's get this done!" but without any sales pressure. Thanks!"
We responded:
"Hi Greg, Thank you so much for your kind words and 5-star review! We're so happy to hear that Tammy and our team provided you with a positive experience. We strive to make insurance easy to understand and provide excellent service to our customers. Knowing our local community, like the marina where you keep your boat, helps us find the right coverage for your specific needs. We appreciate your business and look forward to assisting you with any future insurance needs. "
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m.e. Robinson

January 10, 2025

5  out of  5
rating by m.e. Robinson
"We had the pleasure of working with Tammy on an Auto, Home and Earthquake bundle. We carefully checked all of the other leading insurance companies before going and meeting with Tammy at the Betsy Cruz Agency and definitely found great service but also saved some money. IMHO you should definitely talk with them before choosing your next insurance provider."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tammy was able to assist you with your auto, home, and earthquake bundle while also helping you save money. We pride ourselves on providing great service and are thrilled that you chose to work with us. Your recommendation means a lot, and we look forward to serving you again in the future! Best, Betsy Cruz Agency"
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J Luis Cruz

December 13, 2024

5  out of  5
rating by J Luis Cruz
"Excelente servicio al cliente , la señorita Betsy siempre asistiendo con amabilidad a toda pregunta relacionada con State Farm ! Ahora también me atiende Anthony , al igual que Betsy , con amabilidad y cortesía !!!"
We responded:
"Muchisimas gracias Jose Luis, es un placer ayudar a clientes como usted para todos sus seguros. "
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Jordan Buckley

December 9, 2024

5  out of  5
rating by Jordan Buckley
"They’re the best always helping me out"
We responded:
"Thank you so much for this review and all of your support. We hope we can continue to provide the best service with all your insurance needs."
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Nikki Austin

December 4, 2024

5  out of  5
rating by Nikki Austin
"Tammy was so sweet and knowledgeable. She made sure all of my needs were met and all questions and concerns addressed. Great customer service, very nice and sweet and they take initiative by requesting an emergency contact for them to reach out to if you’re ever in an accident. Which I think is absolutely amazing for an agency to take that step!"
We responded:
"We're delighted to hear that Tammy went above and beyond to assist you. It's wonderful to know that she was able to make your experience so positive and informative. We're committed to providing the best possible service to our clients, and your feedback reinforces our dedication. Thank you for your kind words and for trusting us with your insurance needs."
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Edgar Romero cruz

December 4, 2024

5  out of  5
rating by Edgar Romero cruz
"Helped me bundle my automotive and homeowners insurance at a better rate than competitors! Would 100% recommend Betsy’s office to my friends and family."
We responded:
"We're thrilled to hear that we were able to help you bundle your insurance and save money! It's our goal to provide excellent service and competitive rates to all of our clients. Thank you for choosing us and for the kind recommendation."