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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Morales

August 25, 2025

5  out of  5
rating by Christian Morales
"The whole process was super easy and ways to save even more were explained, they have saved me a good chunk of money. They made me feel cared about, very friendly as well."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our process easy and that we could help you save money while making you feel cared for. Providing friendly, attentive service is very important to us, and we're glad it showed. Please don't hesitate to reach out if you need any assistance with your life, vehicle, or general liability insurance in the future. We're here to help!"
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Noah Bartholomew

August 14, 2025

5  out of  5
rating by Noah Bartholomew
"When my fiancé and I started looking for new insurance, we were honestly a little frustrated. We had been paying way too much for years, and it felt like every company just wanted to sell us a policy without really listening to what we needed. Then we found Betsy Cruz Chavez State Farm Insurance, and everything changed. From the very first conversation, Betsy treated us like people—not just customers. She asked about our goals, our lifestyle, and even our future plans, so she could recommend coverage that actually made sense for us. She walked us through every option in a way that was easy to understand, and there was never any pressure—just genuine care and honesty. The results speak for themselves: we got full coverage for both my car and our RV, and we’re saving a huge amount compared to what we were paying before. More than that, we left feeling confident and protected, like we finally had an insurance partner we could trust for the long haul. Betsy and her team go above and beyond, and that kind of service is rare these days. If you’re tired of being just another policy number, I can’t recommend Betsy Cruz Chavez State Farm Insurance enough. She’s the real deal—knowledgeable, caring, and committed to getting you the best coverage for your life."
We responded:
"Noah, thank you so much for your thoughtful review. It truly means the world to me and my team to know that you felt heard, understood, and cared for throughout the process. Our goal has always been to build genuine relationships with our clients and make sure every recommendation is tailored to their needs—not just a one-size-fits-all policy. I’m so glad we could help you and your fiancée find coverage that gives you both peace of mind while saving money. We’re honored to be your trusted insurance partner and look forward to being here for you for many years to come! —Betsy Cruz"
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retroarg

August 11, 2025

5  out of  5
rating by retroarg
"Excellent service and always keeping me updated!"
We responded:
"Thank you so much for your five star review. We aim to provide the best customer service to all our customers with the best insurance plans."
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leslie Pineda

August 6, 2025

5  out of  5
rating by leslie Pineda
"Betsy and Tammy are the best. I've got everything insured with them and their customer service is professional and personable. They are the best in this area. Would highly recommend. I already have referred all my family and friends because of my great experience."
We responded:
"Thank you so much for your wonderful review! Tammy and I are thrilled to hear that you’ve had such a positive experience with us. Providing professional and personable service is very important to us, and it means the world to know that you trust us with your insurance needs. We truly appreciate your referrals to your family and friends—that’s the highest compliment we could receive. We look forward to continuing to serve you for years to come! Warmly, Betsy"
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lyndon pascua

July 31, 2025

5  out of  5
rating by lyndon pascua
"Im a postal carrier for Betsy and tammie for solid 6 years and they always want me to give in and go with state farm but the rates never matched up with my previous insurance. Now things change and tammie finally got me the best rates for my home and auto and im so happy I converted and become the state farm family!! Go see Betsy and tammie for sure they will try their best to get you the best rates thank you ladies!!!"
We responded:
"Thank you, Lyndon! We’ve truly appreciated your support over the past 6 years. It means a lot to us, and if you ever need help with your insurance in the future, we’re always here for you!"
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alan

July 30, 2025

5  out of  5
rating by alan
"I highly recommend Tammy and her office to anyone looking for excellent service and support with their insurance!"
We responded:
"Thank you, Alan! We’re so glad Tammy and the team could support your insurance needs. Your recommendation means the world — we’re always here to help with vehicle, renter’s, or any other coverage you may need!"
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Brita Whisler

July 23, 2025

1  out of  5
rating by Brita Whisler
"I am so excited to be leaving Betsy's office and State Farm all together. I had been a customer for years, and never had any issues, but when my car was totaled in an accident where I was not at fault, State Farm and this office repeatedly let me down. I would call this office for information on my claim, only to be transferred to their call centers where I would get differing responses based on whatever agent I spoke with. When I asked what it was the folks in the office could help with they told me "payment". On getting a new vehicle I gave them another chance, called for a quote and asked Anthony to email me a copy but I never received it. I have another laundry list of complaints about dealing with State Farm itself to them not being able to track down why my payments were short, to being stuck on the side of the road for hours multiple times waiting on a tow truck. But all in all, I'm grateful for the car accident showing their true lack of service and am now saving roughly $500 a year on insurance."
We responded:
"Hi Brita, Thank you for taking the time to share your experience. I am truly sorry to hear about the difficulties you faced during such a challenging time. The claims team is separate from us and are the only ones able to make claim related decisions. However, we do strive to help provide reliable and clear support throughout the claims process. Please know that your feedback is taken very seriously. I will be reviewing the concerns you raised with our team to ensure we improve communication and service going forward. While I regret that we were unable to meet your needs, I appreciate your past loyalty and wish you the very best with your new insurance provider. If there is anything further I can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to me directly. Sincerely, Betsy"
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Mayte Alvarado

July 18, 2025

5  out of  5
rating by Mayte Alvarado
"Gloria at State Farm was incredibly helpful with my money payments and transfers. She made the entire process easy, clear, and stress-free. Her professionalism and support made a real difference I'm grateful for her help and highly recommend State Farm because of service like hers."
We responded:
"Thank you for highlighting Gloria’s exceptional service! I’m so glad she could make your payment and transfer process smooth and stress-free. Our team strives to provide professional and supportive assistance, and it’s wonderful to hear that it made a positive difference for you. We truly appreciate your recommendation and look forward to continuing to serve you."
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Tae Hong

July 17, 2025

5  out of  5
rating by Tae Hong
"The customer service is exceptional! I work in the property management industry and collaborate with numerous insurance companies, from obtaining quotes to claims recovery. Because of this experience, I have a solid understanding of the industry. When it came time to search for personal insurance for my family, your team really stood out among other providers. You are easy to work with, knowledgeable, and incredibly responsive. I knew I had found the right insurance agency for my needs. I highly recommend your services!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! As someone with extensive industry knowledge, your endorsement means a lot to us. We pride ourselves on being responsive, knowledgeable, and easy to work with, and we're thrilled to hear that we met your expectations. It's an honor to be your chosen insurance agency for your family's needs. Please don't hesitate to reach out if you ever need anything else!"
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Bonnie Steever Catton

July 16, 2025

5  out of  5
rating by Bonnie Steever Catton
"Best pkg of insurance÷, with cheape= price."
We responded:
"Thank you for your feedback! We’re pleased to offer insurance packages that provide great value at competitive prices. Your satisfaction is very important to us, and we look forward to continuing to meet your insurance needs."
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Jazmin Sifuentes

July 16, 2025

5  out of  5
rating by Jazmin Sifuentes
"I just want to say i highly recommend!! I appreciate the communication this agency has. I usually work with Tammy and she always takes her time and answers any questions I might have, even when Tammy isn’t available the team is always ready to help. Thank you"
We responded:
"We’re so grateful for your kind recommendation! Tammy and our entire team are committed to clear communication and providing timely assistance. It’s wonderful to hear that you feel supported even when Tammy isn’t available. Thank you for being a valued client!"
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Allan M

July 16, 2025

5  out of  5
rating by Allan M
"Tammy was incredibly helpful and assisted me in reviewing my policies and ensuring that all my questions were answered. I highly recommend Tammy for car renters and life insurance."
We responded:
"Thank you for recognizing Tammy’s dedication and support! We’re glad she could assist you with your policies and answer all your questions. Your recommendation means a great deal to us, and we’re happy to provide you with excellent service for car, renters, and life insurance."
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Jess Caddick

July 14, 2025

5  out of  5
rating by Jess Caddick
"I’ve been working with the team on my car and home insurance for over a year now and I can’t recommend them highly enough!"
We responded:
"We truly appreciate your continued trust in our team over the past year. It’s wonderful to know that you’re satisfied with your car and home insurance. Your recommendation means a lot to us, and we’re always here to support you with any insurance needs you may have."
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Luis Amaya

July 14, 2025

5  out of  5
rating by Luis Amaya
"State Farm tienes unos amables asistentes me proporcionaros un seguro de auto muy agradable y asido de mucha ayuda para mí ya que otras compañías ofrecen seguros muy exagerados..,🫰"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro equipo pudo brindarte un seguro de auto útil y accesible. En State Farm, nos esforzamos por ofrecer la mejor cobertura adaptada a tus necesidades, sin costos innecesarios. Agradecemos tu confianza y esperamos seguir atendiéndote con gusto."
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Nate Hudson

July 12, 2025

5  out of  5
rating by Nate Hudson
"Tammy had helped me through the whole process of my Life insurance policy I couldn’t have asked for a better person to walk me through it."
We responded:
"Hi Nate, Thank you so much for your kind words! We’re thrilled to hear Tammy was able to support you through your life insurance process. It means a lot to know you felt taken care of every step of the way. We’re always here if you have any future questions or needs!"
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Marjorie

July 11, 2025

5  out of  5
rating by Marjorie
"Curtious ,polite ,Patient and workable with me straight forward about policy"
We responded:
"Hi Marjorie, We truly appreciate your thoughtful review! It was our pleasure working with you and helping clarify your insurance policy options. We’re always just a call away whenever you need support or guidance."
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Susan Rodriguez

July 11, 2025

5  out of  5
rating by Susan Rodriguez
"What an impressive service they provided me. High standard of professionalism and very knowledgeable. Thank you to both (Tammy and Betsy) for all your help with my mom insurance process."
We responded:
"Thank you for taking the time to share such a wonderful review! We’re so glad both Tammy and I could meet your expectations with professionalism and care. It’s our mission to make insurance as smooth and helpful as possible. We look forward to serving you again in the future!"
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Margarito Vasquez

July 1, 2025

5  out of  5
rating by Margarito Vasquez
"Tube la oportunidad de agarrar mi aseguranza. Anthony muy professional me explico com mucho detalle de mis coberturas. Y quede muy agradesido"
We responded:
"Muchas gracias por tus palabras y por confiar en nosotros para ayudarte con tu seguro. Nos alegra saber que Anthony pudo explicarte todo con claridad y que quedaste satisfecho con la atención. Siempre estamos aquí para apoyarte y asegurarnos de que entiendas bien tus coberturas. ¡Gracias por elegirnos."
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Fulina Tran

July 1, 2025

5  out of  5
rating by Fulina Tran
"Always communicative and the response time is great + reliable. I enjoy working with the team here - if I have any questions, they are more than happy to answer. Super friendly as well!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has been communicative, responsive, and friendly throughout your experience. Providing reliable support and clear answers to your insurance questions is our top priority. We look forward to continuing to work with you!"
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Elizabeth

June 25, 2025

5  out of  5
rating by Elizabeth
"Tammy at Betsy’s office is always making sure I understand my policies and answers all of my questions. I recommend all my family and friends for car and home insurance."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Tammy has been helpful in answering your questions. Your recommendations mean the world to us, and we look forward to serving you and your loved ones with all your insurance needs!"
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Jamie Beua

June 13, 2025

5  out of  5
rating by Jamie Beua
"Tammy and her team are amazing! Highly recommend giving them a call for quote!"
We responded:
"Thank you so much for your five star review. We are pleased that Tammy was able to get you a great Insurance quote. We strive to get everybody the best plan for their budget with the best protection for them."
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Michael Collins

June 12, 2025

5  out of  5
rating by Michael Collins
"Anthony was a huge help in getting a homeowner's insurance policy and migrating an existing auto policy. He patiently and carefully walked me through the whole process over the phone and I had my new policy document in-hand in no time. As a first time home-buyer operating under tight timelines, I really appreciate the care and attention I received in helping me minimize my stress. Will be looking to Anthony & team in the future for all of my insurance needs!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Anthony was able to guide you smoothly through securing your homeowner's insurance and migrating your auto policy. His dedication and care truly make a difference. We appreciate your trust in our team, and we look forward to assisting you with all your future insurance needs!"
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Mensur Nuru

June 6, 2025

5  out of  5
rating by Mensur Nuru
"Yes Gloria and all state farm team answering my questions and all consent concerns and appreciated"
We responded:
"Thank you so much for your kind words and feedback! We're thrilled to hear that Gloria and the rest of the State Farm team were able to address your questions and concerns. Providing excellent service and support is always our top priority, and we truly appreciate your recognition. If there's anything else we can assist you with in the future, please don’t hesitate to reach out!"
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Jonna Nelson

May 18, 2025

5  out of  5
rating by Jonna Nelson
"I worked with Anthony to set up our auto insurance and he was very helpful. He answered all of my questions and was very thorough. I would recommend him to anyone looking for insurance. He was very professional and had great communication."
We responded:
"Thank you for your kind review! We're delighted to know that Anthony provided you with helpful, thorough, and professional service. Excellent communication and ensuring all your questions are answered are top priorities for our team. We appreciate your recommendation and are here for any future insurance needs."
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Naweed bakhshi

May 9, 2025

5  out of  5
rating by Naweed bakhshi
"TAMMY has been outstanding—professional, responsive, and truly helpful. They made the process simple and stress-free, and I feel confident knowing I’m well-covered. Highly recommended!"
We responded:
"We are so happy to read your positive review about Tammy. Thank you for your recommendation and for trusting us with your insurance coverage. "